When a Breach Occurs Every Second Counts

Our expert Incident Response team helps you contain threats, minimize damage, and recover operations with speed and precision.

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What is Incident Response?

An Incident Response (IR) service is a structured plan and partnership designed to manage the aftermath of a security breach or cyber attack. An effective IR strategy involves

Pre-defined Plan

A Pre-defined Plan To eliminate guesswork and enable swift, decisive action.

Dedicated Team

A Dedicated Team Of experts ready to deploy at a moment's notice.

Advanced Tools

Advanced Tools For forensic analysis, threat containment, and system recovery.

Clear Protocols

Clear Protocols For internal and external crisis communications.

The High Cost of a Slow Response

In a cyber attack, time is literally money. According to recent industry reports, the average time to identify and contain a data breach is 277 days. More importantly, breaches that were contained in under 200 days cost businesses, on average, $1 million less than those that took longer. A rapid, well-rehearsed response is your most effective cost-containment strategy.

Critical Questions During a Crisis

When an attack is discovered, executives are faced with a flood of urgent, high-stakes questions. A prepared incident response plan is designed to find the answers.

How did the attackers get in and are they still here?
What specific data or systems were compromised?
How do we contain the threat and restore operations safely?
What are our legal and regulatory notification duties?
What do we tell our employees, customers, and stakeholders?

Our Incident Response Framework

Our response is organized and methodical, following industry-best practices to move you from crisis to recovery.

01
Preparation: We work with you proactively to create a tailored response plan before an incident occurs.
02
Identification: Our team uses forensic tools to quickly determine the nature and scope of the attack.
03
Containment: We take immediate action to isolate affected systems and prevent further damage.
04
Eradication: We find and eliminate the root cause of the threat from your operation environment.
05
Recovery: We help you safely restore systems and validate that your operations are secure.
06
Lessons Learned: We provide a post-incident report and recommendations to prevent a recurrence.

Our Comprehensive Response Services

When you engage TekReach Solutions for an incident, our team delivers end-to-end support.

Our services include:

24/7 Emergency Deployment To provide immediate assistance when you need it most.
Digital Forensic Analysis To preserve evidence and understand the attack timeline.
Threat Containment and Neutralization To stop the active threat in its tracks.
System and Data Restoration Support To guide your team in a safe recovery process.
Post-Incident Reporting For executive review, insurance, and legal purposes.

Proactive Retainer versus Emergency Call

While we are always available for emergency calls, the most effective approach is an Incident Response Retainer. A retainer establishes a partnership before a crisis, ensuring our team is familiar with your environment.

This leads to a significantly faster response, reduced incident costs, and true peace of mind. Waiting for an emergency is the most expensive option.

Why Trust TekReach in a Crisis

Choosing your incident response partner is a critical decision. Companies trust TekReach Solutions because of our unwavering focus on

Clear Communication We provide calm, clear, and actionable guidance for your leadership team.
Expertise You gain access to a world-class team of certified forensic and security experts.
Discretion We operate with complete confidentiality to protect your reputation.
Speed Our goal is to contain and control the situation immediately.

Frequently Asked Questions

We ensure your infrastructure is built to last with:

We suspect a breach. What is the very first thing we should do?

Isolate the suspected systems if possible without deleting data, but most importantly, call us immediately. Acting on your own can inadvertently destroy crucial forensic evidence.

How fast can your team respond?

For clients with a proactive retainer, our response is initiated within minutes. For emergency calls, we can typically begin remote engagement within the hour.

What does an Incident Response Retainer include?

It includes pre-paid hours for emergency response, proactive plan development, and guaranteed service level agreements (SLAs) for rapid deployment.

Be Prepared Before a Crisis Strikes

The best time to plan for a cyber attack was yesterday. The next best time is now. Don't wait until you are the victim of an attack to think about your response.

Contact TekReach Solutions today to discuss our Incident Response Retainer service and build your defenses before you need them.