Meet TekReach Solutions

TekReach Solutions provides comprehensive, fully managed IT solutions for small and medium-sized companies across all industries. While we have developed specialized expertise in supporting the demanding and security-conscious needs of legal and accounting firms, our core mission is to empower any business to succeed through technology. Our service is built on a deep, foundational passion for customer service, ensuring that every interaction is helpful and positive.

This belief drives our team's meticulous attention to detail in proactively managing your systems to prevent issues before they can impact your operations. Our commitment to you is backed by industry-leading response times and guaranteed performance metrics defined in our Service Level Agreements (SLAs). These formal commitments ensure you receive the highest standard of care. We understand that business doesn't stop, which is why our team is vigilant and available to provide the expert support you need, when you need it most, ensuring your business remains productive and secure.

The journey of TekReach Solutions began in 2010 with a crucial observation by our founder, Karim Roumani. While at a major consulting firm, he saw that powerful platforms like SharePoint were game-changers, yet their high cost and complexity created a barrier for most businesses. Karim believed that access to transformative technology shouldn't be so difficult.

This conviction sparked a revolutionary idea: a simple, web-based sign-up model for SharePoint. It was a streamlined approach that made a powerful tool accessible and affordable, long before cloud services like Office 365 became the norm.

With this innovative mission, TekReach was born. The company found fast success, as its unique model resonated with organizations of all sizes. This early momentum led to partnerships with major clients, including Xerox, the City of Las Vegas, and Kaiser Permanente, proving the value of making technology simpler.

However, the technology landscape is always in motion. As the market dynamics around SharePoint began to change, Karim saw the need to adapt. The company's success was built on solving client problems, and to continue doing so effectively, TekReach needed to pivot.

This evolution was guided by the same principle that launched the company: listening to the customer. The trust TekReach had built with its SharePoint clients opened up broader conversations. A client would ask, "Can you help with our network security?" or "Can you manage our daily IT support?"

Karim realized that their clients didn't just need a single tool; they needed a reliable technology partner for all their challenges. His foundational passion for creating an exceptional customer experience demanded that TekReach evolve to meet this need.

Guided by this commitment, TekReach transitioned from a specialized provider into a comprehensive IT services firm. The company methodically added Fully Managed IT, responsive help desk services, and robust security solutions to its offerings. This wasn't just a pivot; it was a natural expansion driven by their clients' trust.

Today, TekReach Solutions stands as a testament to that journey a company that grew by solving one big problem, earned the trust of industry leaders, and adapted to meet the complete needs of its partners. The technology has changed, but the mission to deliver intelligent, fanatical support remains the constant foundation of our business.