Top Electronic Signature Software for Small Businesses

By Albatross Editorial Team

With more and more businesses these days conducting day-to-day operations remotely, and electronically it’s essential for them to have effective solutions in place to support the needs of their company, employees, and customers. Through the use of innovations such as cloud storage, screen share apps, video conferencing, online office suites, and more, small businesses can offer seamless services to their customers and useful methods of productivity and collaboration for team members.

How Signature Software Can Help

One of the most helpful and useful applications for small businesses is signature software, also known as e-signature or esign software. Often, throughout many businesses workdays, contracts and various documents (usually in PDF format) require signing by individuals and clients. When not in the same location, this can be somewhat of a nuisance. Prior to signature software, signed paperwork would need to be mailed in, faxed, or printed and scanned, thus delaying the continuance of specific processes until the signed copy is received. Through the development of signature software, however, businesses have been able to speed up the signature process tremendously in their PDF forms. Signature software essentially allows users to sign electronically directly on PDF forms and contracts, thus streamlining the process and saving time for everyone.

Several other benefits of e-signature software include:

  • Security Enhancements - Through the use of signature software, businesses and clients can rest assured that their documents are well-protected, and any alterations or changes made to the documents can be tracked easier, as well as unauthorized viewership. 
  • Cost Savings - By eliminating the need to print and/or mail and store paper documents, companies can enjoy cost savings with paper and mailing cost reductions.
  • Ease of Use - Employees and clients alike appreciate the enhanced user experience made possible through the use of signature software. With everything being able to be signed, stored, and sent all in one place, the entire process is made much more user friendly.

Small businesses have especially benefited from the e-signing of contracts and documents in the space of productivity. Through signature software, companies don’t need to waste time coordinating obtaining signatures, instead being able to redirect their time and energy on other daily tasks.

Features Offered Through Signature Software Services

While features will vary based on the signature software service used, there are some key features simultaneously offered and looked for by businesses everywhere. 

  • Helpful Reminders - Because documents often have deadlines or require signatures from multiple users, a signature software service that offers reminders and progress notifications for users can prove beneficial through the process.
  • Enhanced Security - Security is paramount, with signers wanting assurance that their signatures, personal information, and documents will be kept secure and private.
  • Regulation and Compliance - Most esign software programs work to address compliance factors and regulation needs that various industries and sectors require.
  • Audit Trail Capabilities - Seeing who opened, who signed, and who changed a document is imperative in many business transactions. Many e-signature softwares offer comprehensive audit control capabilities.
  • Mobility - Because team members and clients often need to sign and receive documents outside of the office, utilizing a signature software service that allows for mobile use can be crucial.
  • Personalization - Being able to customize the functionality of the software service, as well as personalizing the features used by individuals, is an essential feature for companies to have access to improve efficiency.
  • Integration - Most companies will use various softwares and applications throughout day-to-day processes. By using a signature software that integrates with other programs, it can help to streamline processes for employees and clients.

Three Types of E-Signature Services

While there are many different types of signature software options, they fall under three main categories for use.

  • Open Source Signature Software - These are usually free to use, and can help with basic signature service needs, but don’t offer many of the features mentioned above.
  • Local Signature Software - Local signature software is typically installed via hardware on local servers; Business owners are usually responsible for maintenance and upgrades.
  • Software as a Service Signature Software - By far the most popular option, software as a service (SaaS) signature software is hosted by the provider, usually offers the most features, and doesn’t require the users to perform their own maintenance.

Top Signature Software Choices

When choosing the right signature software option for your company, it can be overwhelming - there are a ton of choices. We’ve reviewed the top 10 ranked e-signature software options for small businesses by industry experts for 2020 and listed them below:

  1. DocuSign

Price: Starting at $10 per month per user

Features: Authentication, Auditing, Template Options, Multi-Party Signatures, Mobile Signature Option, Task tracking, Document Analytic Features

  1. Adobe Sign

Price: Starting at $20.99 per month per user

Features: Reminders and Notifications, User and Group Organization and Management, Payment Collection Integration, Integration with Dropbox/Outlook/Microsoft Word/Microsoft Teams, Website Integration, Signature Authentication

  1. SignEasy

Price: Starting at $7 per month per user

Features: Mobile App, Customizable Templates, Integrations with G-Suite/Zoho/Outlook, Unlimited Cloud Storage

  1. PandaDoc

Price: Free and paid plans starting at $9 per month per user

Features: Payment Integration, Over 400 Pre-Designed Templates, CRM Integration, Content Library

  1. SignNow

Price: Starting at $8 per month per user

Features: Reminders and Notifications, Mobile App, Templates, Signing Link Invites, Payment Requesting Option, Attachment Options for Signers, Personalized Branding

  1. eversign

Price: Free and paid plans starting at $9.99 per month per user

Features: Templates, Multi-Business Use, Audit Trail, Security and Auto-Expire Options, Team and Contact Management, App Integrations with Google Docs/Zoho/Dropbox/Salesforce and more

  1. Formstack

Price: Starting at $19 per month per user

Features: Mobile App, Salesforce Integration, Surveys, HIPPA Compliant, Payment Acceptance

  1. HelloSign

Price: Starting at $13 per month per user

Features: Audit Trails, Customizable Templates, Reminders, Team Management Options, Centralized Dashboard

  1. RightSignature

Price: Starting at $12 per month per user

Features: Biometric Authentication, Digital Fingerprints, Audit Log, Mobile App, Website Integration, Payment Collection

  1. Secured Signing

Price: Free and paid plans starting at $9.95 per month per user

Features: Video Confirmation, Reminders and Notifications, Audit Trails, Branding Options, Activity Reports, API

Hire Us to Manage Your Tech

With Exceptional Tech Support

24 / 7 Help Desk

Let's face it, downtime, hiccups and technical challenges are unavoidable in every business and they can be frustrating and downright costly.

Our Solution

  • Any time 24/7 access to live person that can help
  • Proficient help desk staff means quick resolution
  • We are very friendly
  • Dedicated consultants that understand your environment

Software Challenges

  • Every small business relies on a handful of software to operate smoothly  (Outlook, Office 365, G-Suite, MS Office, Word, Excel, Adobe Acrobat, Cloud Software, QuickBooks)
  • Software needs updates, can be buggy and just simply doesn’t always work
  • Employees may need a hand in getting something done (exporting printing as PDF, shrinking an image, etc.)

Our Solution

  • We manage your software 
  • Your users can open tickets and we can help them live 
  • Software updates are all done by us

The Challenge with Laptops

  • Computers Break
  • Laptops get lost or stolen
  • Need to be replaced periodically and requires budgeting and installations costs

Our Solution

  • Desktops are Automatic and cloud based
  • No desktop or stolen laptop issues
  • Hardware is seamlessly upgraded
  • Performance is guaranteed

Malware is a Real Problem

  • Small Business are infected by viruses and malware at unprecedented levels
  • Malware can cost you money to fix if you are lucky to recover your data
  • Data leaks and breaches can put you out of business

Our Solution

  • Our seucirty packages are standard and include anti-malware
  • Employee controls are in place to prevent installation or download of malicious software
  • We are fast at identifying and responding to incidents to minimize any damage
  • Backups are automatic with every plan so you will never lose your data.

The Challenge with Printers

  • Printers run out of ink
  • Printers suddenly stop printing
  • Printers fall offline

Our Solution

  • Our staff is on standby to support your printers 24/7
  • We identify root causes to printer issues to avoid recurring problems.

Vendor Challenges

  • Too many tech vendors to manage (ISPs, Software vendors, hardware, apps)
  • Creating tickets is time consuming and frustrating process
  • Many issues are left unresolved with vendors because of poor support

Our Solution

  • We provide 24/7 support on your vendors
  • We open tickets for you and follow up till resolution
  • Our existing relationships with vendors allows us to efficiently navigate the vendor support process

Employee Management Challenges

  • Employee on-boarding is time consuming (emails, desktops, software) all need to be setup for new employees
  • Employees may encounter issues with access, logins, password. Their downtime can be costly
  • Departing employees require data to be transferred, laptops returned, accounts locked, etc, passwords changed

Our Solution

  • Our cloud option provide quick user setup for new employees meaning quick employee on boarding
  • We lock down the employees that leave and document the changes made

The Need for Monitoring

  • Monitoring is an essential component of any technology-dependent small business
  • Small businesses don’t usually invest in monitoring although it is a key component in preventing issues from happening (such as disk space, updates, high CPU pegs, and other connectivity issues)

Our Solution

  • Monitoring is built into our service, therefore you don’t have to plan, invest or worry about setting things up
  • Monitoring means smoother business operations, we reach out to you before a problem occurs

The Audit Challenge

  • As a small business owner, it is important to be able to prove accountability for compliance or employee reviews
  • Today’s small business don’t have any insight into who is doing what on the system and lack of visibility can mean higher risk

Our Solution

  • Our system is equipped to log every user’s account access from email access to desktop log-ons
  • We can provide you with reports that you need 

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