Legal IT Plans

Get Help Desk and Support
Centralized Desktops, Applications and Security
Best Value with the 3 Bundle
Most Popular
Complete + Enhanced Security
Legal IT
$65
Base Price $100/month
/user/month
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Legal Remote Desktops
$75
Base Price $200/month
/user/month
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Legal Complete
$110
Base Price $100/month
/user/month
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Legal Enhanced
$130
Base Price $100/month
/user/month
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Email
Secure Email
Get Office 365 Email License
Outlook
Get Microsoft Outlook License
Webmail
Access mail from a browser
Archiving
Archive old mail from old mail or mail from employees for compliance purposes
Microsoft 365 Licenses
Word Application License
Get Microsoft Word for document editing with all its features
Excel Application License
Get Microsoft Excel for document editing with all its features
Outlook Application License
Office365 Support
User Management
We help with User Management by creating, deleting, and modifying user accounts.
Password Management
We help with Password Management by setting, resetting, and expiring passwords.
Access and Permissions
We help with Access and Permissions by granting or denying access to certain resources or actions.
Log Reviews
We help with Log Reviews by examining logs of system events and user actions.
Domain Support
We help with Domain Support by managing multiple domains or subdomains such as for your website and office 365.
Configuration Changes
We help with Configuration Changes such as Audit logs, enabling 2FA and 50 other O365 features.
IT + Help Desk
Remote Support
Providing technical support remotely, typically through a remote connection to a device or system.
Help Desk Level 2
Technical support provided by a team with more advanced skills and knowledge.
Ticket Vendor Escalations
Escalating technical support issues to the appropriate vendor or manufacturer for resolution.
24/7 Emergency Support
Providing technical support on a 24/7 basis, including outside of normal business hours.
Connectivity Support
Troubleshooting and resolving issues related to connectivity and networking.
Unlimited Tickets
Allowing an unlimited number of technical support requests or "tickets" to be submitted.
Standard Response Time
Providing a guaranteed response time for technical support requests.
Screen Sharing Support
Sharing a screen remotely to provide technical support and assistance.
End Device Protection (Anti-Virus)
Protecting devices from viruses and other malicious software.
Computer Replacements
Replacing faulty or damaged computers. Cost of computers not included.
Ordering Computer Parts
Procuring and ordering replacement parts for computers.
Device Support Package
User Device Support (Laptops/Workstations)
Providing technical support for laptops and desktop computers used by users.
Mobile Phone Support
Providing technical support for mobile phones, including troubleshooting issues and assisting with configuration and setup.
Anti Virus
Protecting devices from viruses and other malicious software.
Printer Support
Providing technical support for printers, including troubleshooting issues and assisting with configuration and setup.
Office Infrastructure Support
Proactive incident resolution
Identifying and resolving potential issues before they become problems.
Reactive Incident Resolution
Responding to and resolving issues as they arise.
Server Level Backups and Restores
Creating backups of servers and restoring them in the event of data loss or corruption.
Hardware Management
Maintaining and managing the hardware components of servers, including installation and replacement of parts.
Security Systems
Implementing and maintaining security measures on servers to protect against threats and vulnerabilities.
Firewall Systems
Implementing and maintaining firewall systems to protect servers and networks from external threats.
Network management
Managing and maintaining the network infrastructure, including switches, routers, and other networking equipment.
Storage Systems
Managing and maintaining storage systems, including storage area networks (SANs) and network-attached storage (NAS) systems.
Server Patching
Installing and updating patches and fixes on servers to address security vulnerabilities and improve stability.
Server Hardening
Strengthening the security of servers by implementing best practices and minimizing potential vulnerabilities.
Remote Desktops
File Shares & Document Storage
Includes Classic folder shares and shared drives to allow multiple users to access the same set of files and cases
Local Printing
Allows you to print from the remote desktops to your local printers
Fast Machines
Designed to fast and responsive as if you’re sitting in front of a new machine
Multiple Monitor Support
Will utilize all the monitors on your computer for full desktop experience.
Access from Anywhere
Allows you to connect from anywhere with proper authorization
Passthrough Audio
Audio you play on the remote desktop will be heard locally. Good for calls and videos.
Anti Malware Protection
Anti-Virus and malware protection will be installed on the virtual desktops so you don’t have to install your own.
Desktop Backups
We backup the configuration of your desktops in case the desktop malfunctions, this way you’re back to working quickly
Storage Backups
Any files stored on the hosted desktops will be backed up
2 Factor Authentication
A best practice of making sure only you have access to your desktops in case of credential theft.
Supported Applications
Adobe Acrobat
Word
Outlook
Excel
ProLaw
LEAP
CosmoLex
Tabs3
Juris
Timeslips
Worldox
Needles
Time Matters
Clio
ProLaw
Practicemaster
TrialWorks
QuickBooks
iManage
Aderant
Document Storage
Secure Document Storage
Store documents secure for remote access. Organize files as needed.
File Shares
Allows for sharing of files and cases with other members of your team
Access to OneDrive
Get Access to OneDrive to store files in the cloud.
SharePoint
Central store, similar to OneDrive but designed for multiple people access rather than individual access.
Version History
Keeping track of different versions of documents and files. Restore deleted files, damaged files etc.
Fast Search
Quickly finding specific files or documents using keywords based on indexing. Results are returned in split seconds.
File Content Search
Search includes content of files as well
Smart Search
Use smart syntax to search for words near each other, or exclude certain words from search etc.
User Access Control
Capable for setting permissions on each folder or file to restrict access to team members with no privilege.
At Rest Encryption
Encrypts files at rest. Often needed for compliances or HIPAA to ensure data is unreadable in case of breach.
Metadata and Tagging
Adding descriptive information and tags to files and documents to aid in organization and search.
Backups
Creating copies of files and documents for safekeeping in case of loss or damage.
Standard Securiy
General Security Support
Gives your employees and IT team access to security experts for help and advice.
Antivirus and Anti-Malware Software
Keeps all company devices safe from viruses and malware, ensuring your employees can work without interruption.
Endpoint Detection and Response (EDR)
Monitors company computers and stops attacks in real-time, protecting your employees and your business.
Incident Response Services
Experts who help your business recover from security breaches, minimizing downtime and disruption for your employees.
Enhanced Securiy
Mobile Device Trust
Ensures only trusted devices can access company data. Keeps your employees' work phones and tablets safe, too!
Add-on
Advanced Spam Filtering and Scanning
Protects your employees from spam, phishing scams, and other malicious emails.
Endpoint Patching
Automatically keeps all company computers up-to-date and secure, minimizing disruptions for your employees.
Add-on
Penetration Testing
Proactively finds vulnerabilities in your systems to protect your business and employee data.
Add-on
Extended Detection and Response (xDR)
Comprehensive security that protects all your company's devices and systems, including your employees' computers, email, and cloud apps.
Add-on
Vulnerability Management
Finds and fixes weak spots in your company's software and systems, safeguarding your business and your employees' data.
Add-on
Security Information and Event Management (SIEM)
Helps your IT team detect and respond to threats quickly, minimizing the impact of security incidents on your employees and your business.
Add-on
Security Awareness Training (email)
Teaches your employees how to spot phishing emails and other online threats, keeping them and your business safe.
Endpoint Life Cycle Management
Manages the security of your company's devices throughout their lifecycle, ensuring your employees always have secure and reliable tools.
Add-on
Fractional CTO Services
Annual Proactive Engagements
Identify areas of improvements in the firm that could benefit from technology initiatives
Add-on
Strategic Planning & Technology Alignment
Generate plans and roadmaps with identified initiatives driven by business goals
Add-on
IT Assessments / Employee Surveys
Meet with employees to learn about pain points and identifies areas of improvement
Add-on
Processess Reviews
Review current processes and look for areas of improvement
Add-on
Emerging Trend Research
Review current trends and report to stakeholders
Add-on
Solution/Vendor Research & Sourcing
Assist in vendor selection with team leads
Add-on
Add-ons Services
Phone System License
Get a phone line for making and receiving calls. Get a phone number. Via services such as Ring Central
High Speed Internet
Get High Speed Internet such as COX, AT&T or Spectrum
Legal Website & Domain
Get a Website for your Law Firm with intake form.
QuickBooks Online License
Get QuickBooks Online License

Professional IT Support

Albatross IT Services for Law Firms is an exceptional value-driven turn-key service designed to manage your law firms servers, desktops, network, cloud and IT infrastructure partially or completely. Your law firm can focus more on its core business while leaving the maintenance, support and cloud continuity in the hands of our specialized engineers.
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We Support Everything

24/7 Help Desk
Device Management
Office 365 Management
User Management
Printer Support
Application Support

Managed Storage

Powerful & Fast Search
Version History
Windows / Mac Compatible
Shared with Your Team
Backed Up

Managed Desktops

Cloud Based Desktops
Isolated WorkSpace for Better Security
Centralized Applications
Quick User Provisioning
Anti-Virus, Anti-Malware

Why Legal IT with Us?

Raving Customer Reviews
Legal Journal Reviews
Focus On Law Firms
Understanding of Lawyer's Priorities, applications and workflows allow us to provide a tailored service
Microsoft Partner
Cloud Service Provider Partner means we know how to support and navigate a complex technology landscape
13 Years and Going
Practice makes perfect. With so many years in the industry we have polished our talent and delivery which means a lower price and better service for your law firm

Our Customers

Our 10-person firm switched over to Albatross Workspaces in January 2020.  The transition was a smooth one and we have found their hosted desktop to be user-friendly and reliable.  Additionally, the TekReach Support Team has been extremely helpful to us with any issues that have arisen and have assisted us in installing new software to our network desktop. We are very satisfied with their service and support."

-Dana Jennings (Jennings Law Firm)

Frequently Asked Questions

Who is Legal IT for?
How much does it cost?
What area do you service?
Is there anything you don't support?
What hours of the day do you provide support?
Do you support any software we use?
Do you do the migration?
Do you support our computers and equipment at our office?

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